1. Information We Collect

We collect both personal information and non-personal information in order to provide you with quality financial services.

Personal Information

When you interact with USFSS, we may collect:

• Full Name
• Contact Information (phone number, email address, mailing address)
• Identification details (e.g., driver’s license, state-issued ID, or other verification documents as required by law)
• Financial Information (income details, debt balances, credit reports, loan applications, account information)
• Appointment details and communication history

Non-Personal Information

We may automatically collect certain information when you use our website, such as:

• IP address
• Browser type and version
• Pages visited and time spent on site
• Device information

2. How We Use Your Information

USFSS uses collected information for purposes including:

• To provide, operate, and improve our financial services
• To communicate with you regarding your appointments, requests, and updates
• To evaluate eligibility for debt relief, loan, or financial solutions
• To comply with legal and regulatory requirements
• To personalize your experience with tailored offers or financial advice
• For internal business analytics and service improvement

SMS/Text Messaging Consent

By providing your phone number and opting in to receive text messages from USFSS, you consent to receive SMS/MMS messages related to your account, appointments, service updates, and promotional offers. You may receive recurring messages. Consent is not a condition of purchasing any goods or services. Message frequency may vary.

To opt out of text messages at any time, reply STOP to any message. After opting out, you will receive a one-time confirmation message. For help, reply HELP or contact us at info@usfss.com or +1 (866) 652-1709.

Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. View our full Terms & Conditions.

3. Sharing of Information

We value your privacy and will never sell your personal data. However, we may share your information under the following circumstances:

• With Service Providers: Third-party vendors assisting in operations (such as payment processors, IT providers, and communication platforms).
• With Financial Partners: Lenders, credit bureaus, or affiliated institutions when necessary to deliver requested services.
• For Legal Reasons: If required by law, regulation, or legal process (e.g., subpoenas, court orders).
• In Business Transfers: If USFSS undergoes a merger, acquisition, or sale of assets, your information may be transferred.

SMS Opt-in Data Sharing Policy

We will never sell, rent, or share your SMS opt-in consent or phone number information with third parties or affiliates for their own marketing purposes. SMS opt-in data is used solely for the purpose for which it was collected — to communicate with you as described in this Privacy Policy.

4. Data Security

We implement strong technical and organizational measures to protect your data, including:

• Encryption of sensitive financial and personal data
• Secure servers and firewalls
• Limited access to personal information (only authorized employees)
• Regular monitoring and auditing of security practices

Despite these measures, no system is 100% secure, and we cannot guarantee absolute security of your data.

5. Your Rights & Choices

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal data (subject to legal requirements)
• Opt out of certain communications (marketing emails, SMS, etc.)
• Request details on how your data is shared

You can exercise these rights by contacting us at info@usfss.com.

6. Cookies & Tracking

Our website may use cookies and similar tracking technologies to:

• Improve user experience
• Analyze website traffic
• Store your preferences

You may disable cookies in your browser settings, though this may affect certain features of the website.

7. Children’s Privacy

USFSS does not knowingly collect or solicit personal information from anyone under the age of 18. If we become aware that we have collected personal data from a minor, we will delete it immediately.

8. Third-Party Links

Our website or communications may include links to third-party websites. We are not responsible for the privacy practices of those external sites. We encourage you to review their policies before providing personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Continued use of our services after changes indicates acceptance of the updated policy.

10. Contact Information

If you have any questions, concerns, or complaints about this Privacy Policy, you can contact us:

U.S. Financial Services & Solutions (USFSS)

• 📍 501 N Brookhurst St, Ste. 200, Anaheim, CA 92801
• 📞 Phone: +1 (866) 652-1709
• 📧 Email: info@usfss.com
• 🌐 Website: www.usfss.com